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FAQs

Answers You Need

Do I get to keep the signs?

Unfortunately, you only get to rent the sign, so we can spread joy to other people. Typically rentals are from sunup to sundown.

What if I need to cancel my booking?

You must cancel at least 48 hours prior to your installation date to receive a full refund. If made within 48 hours of installation, we will refund 50% or move your booking to a future date.

What is your refund policy?

Full refunds will be provided due to inclement weather, or you can choose a future booking date. Refunds will not be provided for the following situations: Homeowner wants sign removed, errors during order process (ex. wrong address), or if we're unable to access the property (ex. animals, locked gateway).

What time are signs setup and picked up?

Signs are normally setup and picked up between the hours of 7 pm and 7 am.

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